Gartner says 90% of intranets fail to achieve their initial goals.

Intranets are vital tools for internal communication, collaboration, connection, and productivity. Despite this fact, many often fail to meet expectations or deliver on their potential.

Simpplr conducted extensive research to gain insights into why intranets fail. For customers and intranet program leaders, the research can help you assess and improve the effectiveness of your program.

Key takeaways from the research:

The research provides a deeper understanding of the most pressing issues and challenges so we can better focus our product roadmap and service offerings on priorities that matter:

• Over 20% of respondents said poor intranet integrations hurt efficiency, caused silos, and disrupted the employee experience.
• A strong digital employee experience directly influences productivity and profitability.
• High-quality intranets saw increases of 50% or more in revenue, profitability, retention, productivity, customer satisfaction, and sales.
• Beyond financial benefits, over 90% of organizations reported that an effective intranet improved employee well-being and retention.
• Only 19% of respondents had AI-powered search for accurate results, while 9% said their intranet search lacked full content coverage, forcing employees to seek information elsewhere. Many intranets become cluttered with unmanaged content, leading to user frustration. Nearly 20% of respondents expressed a desire to improve their intranet’s content management.

Improve your intranet’s performance and unlock its full potential to drive business success.

Download the research to learn more.