Adopt and scale AI with confidence

Get expert guidance and real-world examples to help you adopt AI, scale automation with AI agents, and drive impact across your CX team.

Join us to gain the practical tools and actionable insights you need to adopt and scale AI to drive real results.

Step-by-step workshops: Discover how to build an AI adoption plan and scale with AI agents.

Customer-led examples: Learn how to move from AI theory to real-world execution—from experts who’ve done it.

Actionable frameworks: Walk away with a clear roadmap to launch or advance your AI journey.

Live Q&A: Get your questions answered by our panel of Zendesk and CX experts.

Whitney Thomas

Sr. Business Systems Analyst

Marta Survilo

VP of Customer Experience and Operations

Sarah Al-Hussaini

VP, AI GTM

Kimberley Wood

Sr. Director, AI Success

Aaron Wichman

Product Marketing Manager