In today’s retail landscape, leaders face mounting pressure to accelerate transformation, harness AI responsibly, and deliver seamless customer experiences, all while managing complex supply chains and global competition. The common denominator? Trusted product data.
Join us for a candid fireside chat exploring how agentic AI, operational agility, and customer trust intersect to define the future of retail. We’ll discuss how data enables:
Autonomous and explainable AI that drives innovation and compliance
Merchandising agility to meet shifting consumer demands with speed
Supply chain and pricing flexibility that responds in real time
Customer engagement built on transparency and trust
This session is designed for senior executives across marketing, customer experience, data, supply chain, merchandising, and digital transformation who are steering billion-dollar retail organizations into what’s next. Walk away with actionable insights on how to ground your strategy in what matters most – data you can trust to fuel growth, resilience, and reinvention.
ON DEMAND WEBINAR
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Speakers
About Gavin Hupp
Gavin Hupp is a digital innovation leader with deep expertise in data strategy, transformation, and technology-driven growth. As Head of Digital and Data at Margaritaville at Sea, he leads initiatives that unify guest experience, analytics, and digital operations across a globally recognized lifestyle and hospitality brand.
With a career spanning leadership roles in digital transformation, marketing technology, and enterprise data management, Gavin is known for bridging the gap between strategy and execution to drive measurable business impact. He is passionate about helping organizations harness data to create more connected, personalized, and resilient customer experiences.
About Arnjah Dillard
Arnjah Dillard is a seasoned retail executive and data strategist with more than three decades of experience driving transformation through information governance and operational excellence. A recognized expert in Master Data Management (MDM), data governance, and retail analytics, Arnjah has helped global organizations modernize their product lifecycle, optimize business processes, and elevate customer experiences through data-driven strategy. A frequent contributor to industry discussions, Arnjah is also a passionate advocate for sustainable business practices, women in technology, and innovation in the retail sector worldwide.
About Michael Fulton
Michael Fulton is the Senior Director of Data Science at PVH Corp., where he leads initiatives that harness advanced analytics and machine learning to optimize business performance across iconic brands including Tommy Hilfiger, Calvin Klein, and IZOD. With more than 20 years of experience in retail data science, Michael has built and scaled high-performing teams that drive measurable impact in customer experience, merchandising, and inventory optimization. His expertise spans predictive modeling, statistical analysis, experimentation design, and data visualization, with a focus on translating complex insights into strategic, revenue-generating solutions. He is also deeply committed to mentoring analytics talent and fostering a culture of collaboration and data-driven decision-making.