As uncertainty increases, cost-to-serve is becoming more important in managing warehouse operations, particularly labor. Do you have what it takes to adapt and respond? Research shows that many organizations are still early in their journey. In this webinar, we share how to take the right steps to improve maturity.

Lora Cecere, founder of Supply Chain Insights and one of the most respected voices in supply chain research, joins Dan Keto, President and CTO of Easy Metrics as they reveal findings from a new joint industry study on how companies are using cost-to-serve insights to improve operational performance.

Drawing on data from retail, 3PL, manufacturing, and distribution leaders, this research uncovers how top performers use cost-to-serve to drive both forecasting and service reliability, even in volatile conditions.

You’ll discover:

• How product mix volatility and seasonality impact labor cost and throughput, and how leaders use real-time data to respond with more accurate forecasting.


• Key barriers and enablers to cost-to-serve maturity, from data accuracy and system integration to AI and automation adoption.


• What separates mature from emerging operations, including trust in data, speed to insight, and how results are shared across the business.


• The next frontier of cost intelligence: how AI and predictive analytics are transforming warehouse labor planning and customer cost models.