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RESEARCH REPORT

2025 State of Internal Communications and Intranet Technology

New Simpplr research reveals how organizations with modern employee experience platforms dramatically outperform peers in engagement, productivity, and revenue.

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Download the full report to learn:

  • How internal communicators are proving their value (pp. 6-10)
  • How modern intranets create competitive advantages (pp. 11-16)
  • Which technology architecture outperforms the rest (pp. 17-23)
  • How advanced capabilities enable strategic communication (pp. 24-29)
  • Which process and technology barriers limit effectiveness (pp. 30-34)
  • How organizations can drive performance improvements (pp. 35-40)

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SNEAK PEEK

Future-ready intranets transform workplace communication

Our in-depth research with nearly 800 professionals in IC, IT, and HR reveals that organizations with the right intranet technology outperform others in every important business metric.
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Internal communications makes an undeniable business impact

Today’s internal communications function goes well beyond message delivery. Our research reveals that IC now directly influences productivity, engagement, and revenue. As a result, IC teams are gaining executive support andincreased budgets.

Modern intranets give organizations a competitive edge

Organizations with intranets rate their internal comms as “excellent” at more than double the rate of those without an intranet. The data shows a clear advantage for companies using unified platforms over outdated systems and fragmented tools.

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All-in-one platforms outperform legacy systems

All-in-one platforms outperform legacy systems

Software architecture and functionality matter more than simply having an intranet. Respondents using purpose-built solutions reported fewer implementation challenges and higher levels of employee connection than multiventor or custom-built solutions.

AI is rapidly reshaping content creation and distribution

Smart organizations are embracing AI for better targeting and personalization to cut down on information overload. Organizations with rigorous standards for data privacy and ethical use of AI are reaping the benefits of increased productivity and trust.

AI is rapidly reshaping content creation and distribution

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