When two tech powerhouses come together, there are bound to be questions about the product roadmap of the combined organization.

Nuance is a proven leader in customer engagement across retail, government, telecommunications, and financial services. Microsoft is a trusted provider of enterprise technology and powerful cloud and AI solutions. Post-acquisition, we continue to find our visions and technologies deeply aligned.

We have never been more confident in our ability to continue offering organizations unprecedented AI-powered customer engagement solutions. Nuance and Microsoft customers are at the core of our mission. With our customers and partners, we are defining the future of the contact center by creating solutions that offer limitless flexibility, unmatched operational efficiency, amazing customer and agent experiences, and better business outcomes.