The No-Fluff Playbook for Teams Building With GenAI—And Not Trying to Get Burned

Let’s get real.

Everyone’s racing to integrate GenAI into their customer-facing apps, but very few are thinking about the technical risks associated with it.

Hallucinations? Shadow APIs? Insecure prompts? Yeah, it’s a minefield.

That’s why we made this:

The “Using GenAI in Customer-Facing Applications” Playbook.

Step-by-step. Action-first. Packed with insights from real-world teams who’ve already made the mistakes, so you don’t have to.

What’s Inside the Playbook:

• Risk Breakdown – The real risks of customer-facing GenAI (not just the academic ones)
• Security Checkpoints – What to look for in your own code, stack, and vendor tools
• Action Steps – Tactical, prioritized to-dos (with context, not jargon)
• Review Questions – The exact questions to ask vendors about their GenAI usage
• Mini Risk Scoring Template – Quick and dirty GenAI risk scoring—no spreadsheets required

Get The Playbook. Before Your AI App Gets Weird.

Cut through the noise. Take control of GenAI risk.

Built by People Who’ve Been Burned So You Don’t Have to Be.