In 2025, CX trendsetters are boosting their strategies with human-centric AI. Will your business be prepared to embrace AI tools and take the lead? With expert insights from CX leaders such Nicholas Thompson, CEO of The Atlantic, our CX Trends 2025 event will unpack:
- Five key trends on the minds of CX leaders
- Customer spotlights showcasing trendsetters like Calm, Carnival Corporation, and Match Group
- How to form a clear path towards improving your CX strategy with consumers
Join us at the CX Trends 2025 virtual event, and take the first step in your AI journey to become a leader in customer experience.
Explore how AI will elevate strategies at the CX Trends 2025 event
thought leadership speaker
Nicholas
Thompson
CEO of The Atlantic
For years, media executive and tech journalist Nicholas Thompson has distilled his insights on the intersection of humanity and technology. Now, he’s sharing his unique perspective on the most compelling AI trends of 2025—and how to take advantage of them.
Speakers
Lauren Cerny
Head of Customer Experience
Calm
Martin van der Merwe
Assistant Vice President, Global Gaming Marketing
Carnival Corporation
Stephanie Camp
VP, Global Demand Generation Marketing
Zendesk
Meghan Hussack
Director, Strategy and Shared Services
Match Group
