Transform your CX with human-centric AI

Date: 22 January, 10 AM PST

Nicholas Thompson

CEO of The Atlantic

Customer experience (CX) professionals, are you ready to lead the way?

Zendesk’s latest report reveals that CX Trendsetters—companies leveraging AI with empathy and personalization—are seeing significant business advantages.

In fact, they’re experiencing:

  • 33% higher customer acquisition rates
  • 22% higher customer retention rates
  • 49% higher cross-sell revenue

Discover the AI Trends Defining the Future of CX with Nicholas Thompson

Join Nicholas Thompson, CEO of The Atlantic, for an exclusive deep dive into the AI trends driving success in customer experience.

In this exclusive Zendesk webinar, Nicholas will dive into insights and show you how AI can transform your CX strategy, helping you build trust, exceed rising consumer expectations, and drive revenue.

Speakers:

  1. Lauren Cerny, Head of Customer Experience, Calm
  2. Martin van der Merwe, AVP of Global Gaming Marketing, Carnival Corporation
  3. Stephanie Camp, VP of Marketing, Zendesk
  4. Meghan Hussack, Director of Strategy and Services, Match Group

Hear these CX leaders discuss key steps to implementing AI-driven solutions with a personal touch.

Don’t miss out!

Register now to discover how Zendesk can help you stay ahead of the curve, elevate your CX, and boost your business outcomes.

Explore how AI will elevate strategies at the CX Trends 2025 event

Speakers

Lauren Cerny

Head of Customer Experience

Calm

Martin van der Merwe

Assistant Vice President, Global Gaming Marketing

Carnival Corporation

Stephanie Camp

VP, Global Demand Generation Marketing

Zendesk

Meghan Hussack

Director, Strategy and Shared Services

Match Group

Explore how AI will elevate strategies at the CX Trends 2025 event

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