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AI-Powered Member Engagement: How 5 Leading Health Plans Did It

AI-Powered Member Engagement: How 5 Leading Health Plans Did It

As health plans face mounting pressure to deliver faster, more personalized service, staffing shortages threaten both access and quality, making automation no longer optional but an operational imperative for cost-effective, scalable and resilient pathways and superior member experiences. 

Learn how 5 leading health plans are using HIPAA-secure, interactive digital experiences to boost retention, reduce costs, and close care gaps—achieving measurable results in weeks, not months:

  • Meet member needs at scale – meeting regulatory requirements and driving better outcomes with proactive, multilingual 24×7 support
  • Gain & retain more members – Streamline enrollment and support for members across their journey to increase loyalty and satisfaction. 
  • Mitigate high care costs – Reduce high-cost events, close HEDIS gaps in care and drive plan utilization by proactively guiding members to better health outcomes. 
  • Increase HRA completions – With targeted, effective outreach across all populations

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