2025 Benchmark Index: Unified Commerce for Specialty Retail

Building the Future of Specialty Retail with Unified Commerce Leaders

The Future of Seamless Shopping Starts Here

The 2025 Unified Commerce Benchmark reveals how top retailers align technology with business outcomes to drive long-term success.

Advancing unified commerce maturity isn’t just about adding capabilities—it’s about unlocking compounding growth. While traditional growth levers yield diminishing returns, each step forward drives significant revenue impact.

$23M per billion in sales – The revenue opportunity from moving Developing to Advanced
Stronger Foundations = Higher Growth – Early-stage improvements deliver the highest immediate impact
Sustained Leadership Wins – Advanced and Leading retailers consistently outperform their segments
Speed Matters – Retailers who advanced in 2025 saw measurable revenue acceleration within two quarters

Embrace Competitive Differentiation + Strategic Roadmap

Learn how top brands leverage key capabilities to gain an edge. Identify opportunities for growth and transformation in your commerce journey.

Download the report to uncover key insights from industry leaders, including Manhattan, Incisiv, and Google Cloud.

Download The Full FREE Report

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Meet The Experts

Manhattan

Manhattan is a technology leader in supply chain commerce, offering cloud-native solutions for omnichannel retail, supply chain planning, and execution. Its Manhattan Active® platform streamlines store, transportation, and fulfillment operations, driving efficiency and growth for top global brands.

Incisiv

Incisiv is a peer-to-peer executive network and industry insights firm for consumer industry executives navigating digital disruption. Incisiv offers curated executive learning, digital maturity benchmarks, and prescriptive transformation insights to clients across the consumer and technology industry spectrum.

Google Cloud

Google Cloud is widely recognized as a global leader in delivering a secure, open, intelligent and transformative enterprise cloud platform. Customers across more than 150 countries trust Google Cloud’s simply engineered set of tools and unparalleled technology to modernize their computing environment for today’s digital world.