Building Resilient Retail Ecosystems For 2025
As we approach 2025, retailers face unprecedented opportunities and challenges; from the explosive growth of hybrid shopping models to the projected rise of Gen Z as a powerful consumer base. The Retail Cloud Alliance’s latest report, “Building Resilient Retail Ecosystems for 2025”, offers a guide to understanding and leveraging the trends shaping the future of retail.
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Your Blueprint for Resilient Retail Growth
What does it take to build a thriving retail ecosystem in 2025? This report breaks down the strategies, technologies, and partnerships transforming the industry. Uncover key trends and actionable solutions to navigate uncertainty and drive long-term growth.
Adapt. Innovate. Thrive.
Take a deep dive into the strategies and technologies that retailers need to stay competitive; from cloud-computing to AI and automation. Learn how to build adapative ecosystems that can withstand disruptions, future-proof operations, foster customer loyalty, and position your business for sustained success.
Key Takeaways
Emerging Trends Shaping Retail
Discover the key forces driving transformation in retail, from hybrid shopping models and data-driven personalization to the rapid rise of marketplaces as a dominant force in consumer engagement.
Harnessing Advanced Technologies
Explore how cutting-edge tools like artificial intelligence, cloud computing, and automation enable retailers to adapt to evolving consumer demands with agility and precision.
Crafting Seamless Shopping Experiences
Learn how real-time inventory management can power personalized, frictionless customer experiences, enhancing satisfaction and driving repeat business.
Sustainability as a Competitive Edge
Understand why sustainable practices and ethical supply chains are no longer optional but essential for building trust and long-term success in today’s retail ecosystem.
Insights from Industry Leaders
Featuring expert insights from leaders at Microsoft, Logicbroker, Icertis, Kyndryl, and VusionGroup, this report dives deep into these transformative trends, offering actionable insights to help retailers adapt and thrive in a competitive landscape.
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Meet The Contributors
Shanthi Rajagopalan
Global Head of Strategy, WW Retail and Consumer Goods, Microsoft
Shanthi Rajagopalan leads global strategy initiatives for Microsoft’s retail and consumer goods sectors, focusing on leveraging AI, cloud, and cutting-edge technologies to enable retailers to deliver seamless and intuitive customer experiences. With a deep understanding of digital transformation and consumer behavior, Shanthi is shaping how brands adapt to and thrive in a rapidly evolving retail landscape
Phillipe Bontin
CEO of North America, VusionGroup
Phillipe Bontin drives innovation in retail technology as the CEO of VusionGroup North America, specializing in digital shelf solutions, real-time pricing, and customer personalization. His leadership emphasizes the integration of AI to revolutionize how retailers enhance customer satisfaction and operational efficiency.
Kayla Broussard
Chief Technology Officer, Kyndryl U.S. Consumer and Travel Market
As CTO for Kyndryl’s Consumer and Travel market, Kayla Broussard is an expert in predictive analytics and inventory management. She specializes in applying historical and real-time data to optimize retail operations, reduce costs, and improve customer satisfaction through advanced IT solutions.
Phillip Barry
Global Industry Executive Advisor for Retail & CPG
Phillip Barry advises global retail and consumer goods organizations on leveraging contract lifecycle management solutions to ensure sustainability, transparency, and ethical supply chains. His expertise in integrating smart contract technology addresses critical challenges in modern retail operations.
Steve Norris
Vice President of Digital Commerce, Logicbroker
Steve Norris oversees digital commerce strategies at Logicbroker, focusing on e-commerce marketplaces, drop-shipping, and AI-driven business solutions. His leadership helps retailers innovate growth strategies while cutting costs and optimizing productivity.