Access the Report and Find Out Why Kibo is Named a Leader

Kibo received the highest score in the Strategy category and the highest possible scores in 18 criteria, including Enterprise Inventory Management, Omnichannel Order Management, and Fulfillment Automation.

In today’s fast-paced commerce environment, selecting the right Order Management System (OMS) is critical to your success. That’s why Kibo is thrilled to be recognized as a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.

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Kibo Named a Leader in The Forrester Wave Order Mangement Systems, Q1 2025

What does it take to build a thriving retail ecosystem in 2025? This report breaks down the strategies, technologies, and partnerships transforming the industry. Uncover key trends and actionable solutions to navigate uncertainty and drive long-term growth.

Kibo Received the Highest Score in the Strategy Category

When it comes to order management, businesses need a partner that not only understands the challenges of today but also anticipates the needs of tomorrow. To us, Kibo’s recognition as a Leader in The Forrester Wave™: Order Management Systems, Q1 2025 reflects our dedication to evolving with the market, listening to our customers, and delivering innovative solutions that drive results.

Of the vendors evaluated, Kibo received above-average customer feedback. According to Forrester’s evaluation of Kibo, “Customers we spoke to expressed more satisfaction for Kibo than any other vendor we evaluated. [Customers] feel heard and express the sense that all customers enjoy that treatment.”

What’s Inside the Report?

A detailed evaluation of top OMS providers

Expert analysis of the trends shaping the future of order management.

Insights into why Kibo received the highest possible scores in 18 criteria, including enterprise inventory management, fulfillment automation, and customer service.

Please Note:

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here .