Annual Report
The future of delivery and post-purchase
This three-part report brings fresh insights from over 120 UK retailers and 1,000 shoppers to help you focus on what matters most in the year ahead.
Review of 2024
Retailers have observed diverging trends in shopper behaviour
An increasingly fragmented market where some consumers take longer to make purchasing decisions while others are moving more quickly. Retailers therefore need to better understand key motivators of conversion by product, channel and customer type.
Annual Report
Everything you ever wanted to know about... The future of delivery & post-purchase
AND THE TOOLS TO NEVER LOSE A CUSTOMER AT CHECKOUT AGAIN
Download the full 3-part report and get the data, trends, and practical steps to improve your delivery, boost loyalty, and grow smarter in 2025.
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