How Retailers Can Lead the Future of Sustainability with Innovation & Technology

Consumers are demanding sustainability—by 2025, 70% of shoppers will prioritize eco-conscious brands. Retailers must adapt, but challenges like supply chain emissions, energy use, and ethical sourcing make it complex.

This report unveils how AI, IoT, and cloud technology are revolutionizing sustainable retail.

Key Takeaways

Learn how top brands are reducing waste, optimizing operations, and meeting regulatory standards with cutting-edge solutions.

Sustainability Challenges: 80% of a retailer’s carbon footprint comes from supply chain emissions. Ethical sourcing and visibility remain key issues.
Business Impact: 73% of Gen Z and Millennials will pay more for sustainable products. A 10% energy reduction can boost profits by 16%.
AI & Automation: Helps reduce waste, optimize inventory, and cut costs through real-time decision-making.
Future of Retail: Circular economy, carbon neutrality, and AI-driven transparency are shaping long-term success.

Stay ahead in the sustainability revolution.

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Meet The Experts

Kayla Broussard

Chief Technology Officer, U.S. Consumer and Travel Market, Kyndryl

With extensive experience in technology-driven retail innovation, Kayla Broussard leads Kyndryl’s efforts in AI, cloud computing, and sustainability-focused digital transformation. She helps retailers navigate regulatory pressures, operational efficiencies, and ESG compliance through advanced technology solutions.

Brandon Rael

Strategy and Operations Leader, Kyndryl

An expert in supply chain transparency and ESG compliance, Shannon Kirk Nakamoto helps retailers implement AI-powered contract intelligence to ensure ethical sourcing and sustainability commitments. She advocates for circular economy initiatives and carbon-neutral retail operations

Rajiv Mukherjee

Sustainability Services America Market Head, Cognizant

As a leader in sustainability consulting and ESG strategy, Rajiv Mukherjee specializes in helping retailers align business objectives with sustainability goals. His expertise spans ESG data frameworks, regulatory compliance, and AI-powered sustainability tracking for large-scale retail operations.

Shanthi Rajagopalan

Global Head of Strategy, WW Retail & Consumer Goods, Microsoft

Shanthi Rajagopalan is a strategic leader in digital transformation and sustainability, helping retailers leverage AI, IoT, and cloud computing to drive measurable ESG impact. Her work focuses on balancing AI-driven efficiency with sustainable IT solutions to minimize carbon footprints.