The State of In-Store Retailing: Opportunities To Redefine Operations

On average, retailers in the US DIY, drugstore, grocery, mass merchandise, and warehouse club sectors report losing 4.5% in revenue due to in-store inefficiencies. Solving these problems would drive an additional revenue opportunity for retailers in these sectors of $127.9 billion in 2024, growing to $143.3 billion in 2027, Coresight Research estimates.

In this report:
  • Market Scale and Opportunity – Challenges in store planning and operations, product pricing errors and lack of real-time stock levels, store inefficiencies leading to financial losses, and the importance of tech in overcoming these challenges.
  • The state of in-store retailing – opportunities to redefine operations
  • Our survey findings – Implications for retailers and technology vendors
  • Methodology


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