Webinars
AI Agents in Healthcare: Scaling Member Service for Faster, More Equitable Access
Discover how AI agents can transform healthcare member service — delivering faster, more equitable support while scaling to meet demand. Learn how health plans use secure, empathetic AI-powered automation to:
- Resolve routine requests like ID cards, PCP updates, and benefits questions
- Deliver 24/7 personalized digital support
- Maintain compliance and accuracy with built-in guardrails
- Enable warm transfers to live agents when needed
- Improve satisfaction during peak service periods
