Expand Zendesk with SweetHawk: IT & Employee Service Wins in Action
Wednesday, April 8
5:30 AM - 6:30 AM
When Zendesk scales… so does the chaos.
More approvals. More governance. More complex workflows. And suddenly, native tools are just not enough.
Join Gravity CX and SweetHawk for a high-impact session on how to level up Zendesk for IT and Employee Services, adding structure, control, and visibility without adding friction.
What you’ll see:
- When Zendesk needs more structure
- How SweetHawk enhances workflows seamlessly
- Live demos: HR requests, IT access/change approvals, governance in action
Built for IT leaders, Support Ops, Employee Services teams, and Zendesk admins managing complex environments.