In an era where customer expectations are higher than ever, businesses need innovative solutions to stay ahead. EnghouseAI is at the forefront of this revolution, offering a practical and impactful approach to integrating AI into your contact center and customer experience strategy that brings improvements and positive outcomes for the whole business.

HIGHLIGHTS:

• Summarization: Improve agent efficiency with the ability to automatically summarize conversations, saving time both at the end of each call and at the start of any related future calls.
• Automate agent evaluations: Discover how you can review and evaluate up to 100% of agent conversations, scoring agents based on your own customized standards and without bias.
• Identify actionable insights with AI: EnghouseAI delivers data-driven insights that help you clearly hear the Voice of the Customer, both the good and the not-so-much.

Don’t miss this opportunity to revolutionize your approach to customer experience through practical AI solutions. Watch for “Introducing EnghouseAI – Practical AI for Smarter CX” and learn how you can take the first step towards creating unforgettable experiences for your customers and significantly improving business outcomes. Transform the way you engage, understand, and serve your customers with the power of EnghouseAI.

Presenters: 

• Steve Nattress
• Paul Stanczak
• Dane Smith