Where Checkout Still Breaks and How Retailers Are Fixing It
Checkout has improved. But it is still where revenue is lost.
Most retailers have invested in faster, more modern systems. Yet friction remains at the point of payment, quietly impacting conversion, throughput, and customer experience.
This session looks beyond the surface improvements to examine where checkout performance is still falling short, and what leading retailers are doing differently.
In partnership with Ingenico, we will explore how checkout is evolving from a transaction endpoint into a measurable driver of revenue and operational performance.
Unlock your free copy of ‘The Checkout Performance Gap’ by registering.
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Why Attend?
Point of sale is no longer just the final step in the journey.
It is a critical moment where speed, flexibility, and trust directly influence whether intent converts into revenue.
This session focuses on the operational shifts retailers are making right now.
We will cover:
Why traditional checkout metrics are no longer enough to measure performance
Where retailers are recovering time and improving execution at the front end
How modern platforms are enabling new capabilities beyond payment
The opportunity is not just to improve checkout.
It is to rethink how it contributes to overall retail performance.