ZENDESK PRESENTS

Why AI trust and security are crucial for SMBs in today’s CX

JUNE 11 AT 9AM PDT | 12 PM EDT | Live Webinar

Redefine your CX strategy with Zendesk.

As customer expectations soar and AI adoption accelerates, small and mid-sized businesses (SMBs) face a defining challenge: how to deliver smarter, faster, more personalized customer experiences, without compromising trust or security.

Secure Your Spot to Stay Ahead of the AI Curve

AI can give SMBs the power to outperform larger competitors—but only when customers trust how it’s used. From chatbots to predictive analytics, every AI-enabled interaction is a chance to build confidence or break it.Join us for a dynamic webinar featuring experts from Zendesk, IDC, and Foundry as we unpack the critical role of AI trust and data security in building competitive, future-ready customer experiences for SMBs.

What You’ll Learn

The current AI landscape for SMBs—what’s working, what’s risky, and what’s next:

  • Real-world strategies to deploy AI securely and responsibly
  • How to turn trust and transparency into customer loyalty and business growth
  • Key insights from IDC research on SMB priorities and AI adoption trends
  • Why data ethics and compliance matter more than ever in CX

Don’t get left behind. Discover how to make AI your competitive advantage—securely, ethically, and strategically.

Reserve Your Spot 

RSVP

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Speakers

Nazli Camlibel

Senior Product Marketing Manager
Zendesk
Katie Evans

Katie Evans

Research Director, World Wide SMB Research
IDC
Anne Taylor

Anne Taylor

Director of Content Strategy
Foundry
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