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Adopt and scale AI with confidence

JULY 10

10am PT / 1pm ET

Get expert guidance and real-world examples to help you adopt AI, scale automation with AI agents, and drive impact across your CX team.

Your customers are ready for AI-driven experiences—but is your organization ready to deliver them?

Join us for AI Masterclass, a two-part workshop packed with practical tools and actionable insights to help you adopt and scale AI—and drive real results.

Here’s a sneak peek at the schedule:

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Workshop 1: Building an AI adoption plan
Get step-by-step guidance for crafting your plan and preparing your organization for AI. Plus, hear how SeatGeek built and scaled their AI roadmap.

Workshop 2: Scaling with AI agents
Learn how to accelerate automation with AI agents—build a generative AI-powered knowledge base and unlock immediate value. Hear how TransferGo is scaling automation with AI agents.

You’ll also get your questions answered live by our CX experts—and leave with a clear roadmap to launch or elevate your AI journey.

Zendesk Digital Workshop

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Speakers

Whitney Thomas
seatgeek
Whitney Thomas
Sr. Business Systems Analyst
Marta Survilo
VP of Customer Experience and Operations
Sarah Al-Hussaini
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Sarah Al-Hussaini
VP, AI GTM
Kimberley Wood
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Kimberley Wood
Sr. Director, AI Success
Aaron Wichman
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Aaron Wichman
Product Marketing Manager

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