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Zendesk for Manufacturing: AI-Driven Customer Experience

Tuesday, November 19, 2024
12 noon ET/9 a.m. PT

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In today’s competitive marketplace, delivering exceptional customer experience is more important than ever. AI and automation empower manufacturers to provide consistent and personalized support, scale operations to meet growing demands, and reduce customer churn by ensuring satisfaction and loyalty.

Join us on November 19th at 12 noon ET for a virtual learning session featuring Nathan Cassella, Director of Technical Support at Hanwha, and Garrett Hogan, VP of Customer Experience at BrainSell.

During this event, you’ll learn how AI and automation transform customer support and service specifically for the manufacturing industry. Nathan will share Hanwha’s success story with Zendesk, highlighting the measurable improvements in their operations. At the same time, Garrett will present the latest trends in AI-driven customer experience.

This event is designed for manufacturing professionals committed to enhancing customer support and service. Whether you are a Customer Support Manager, Customer Service Director, Customer Experience Executive, or Technical Support Specialist, this webinar will provide invaluable insights and actionable strategies tailored to the manufacturing industry.

Fill out the form to save your spot.

Fill out the form to save your seat.

Meet Our Speakers

Nathan Cassella

Nathan Cassella

Director of Technical Support, Hanwha

Garret-Headshot

Garrett Hogan

VP of CX, BrainSell

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