Workplace analytics are the collection, analysis, and use of data to help employers gain insights into what is happening in their real-world work environment. The field draws on many different methodologies from disciplines such as operations management, industrial engineering, business intelligence and analytics, human resources management, and marketing research.
The potential advantages of successful workplace analytics programs include:
Analytics have the potential to identify trends ahead of time so remedial steps can be put into place before they present any problems for an organization’s operation.
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