Did You Know?

Returns are inevitable—but in e-commerce, they’re a growing challenge.

Retailers lost $103B to fraudulent returns in 2024 alone.

That’s 15% of all returned merchandise — eating away at profits, productivity, and trust.

Returns are no longer just a cost of doing business — they’re a critical touchpoint for brand reputation, customer retention, and operational efficiency. Return rates can triple those of physical stores, especially in categories like apparel and electronics, where they exceed 30% during peak seasons.

In this exclusive ReverseLogix whitepaper, you’ll uncover:

The Real Cost of Returns

From additional freight, fraud, and fake claims to warehouse inefficiencies and lost customer trust — see what returns are really costing retailers (hint: over $100 billion annually in the U.S. alone).

Why Your Returns Strategy Is Your Next Competitive Advantage

Customers don’t just want fast shipping — they expect frictionless, flexible returns. Learn how top brands are turning returns into a brand-building experience.

How to Build a Future-Proof Returns Process

A granular-level breakdown of the technology, workflows, and fraud-prevention tactics that help streamline reverse logistics and protect retail margins.

Returns don’t have to be your weakest link. Let us show you how to make them your strongest brand touchpoint.

Fill out the form to download your copy and start transforming returns from a profit drain into a strategic growth lever.