Can you solve this riddle?
“I make customers feel special, I turn complaints into smiles, and I remember your name. What am I?”
The answer is: “Personalized Customer Service”. Why?
Because:
✅ Makes customers feel special → Personalization & attentive service
✅ Turns complaints into smiles → Great CX resolves issues effectively
✅ Remembers your name → CRM systems & AI-driven personalization
Ready for the next CX puzzle?