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Seamless Integration with SmartSync: Bridging the Data Divide for Ultimate Impact Individual software solutions in the contact center all generate data, but it’s only through their fluid exchange and activation that a contact center’s true potential is reached. There is…
Strengthening Digital with Voice eBook Effortlessly Resolve Customer Needs at Pace and Scale with the Power of AI The pace of digital adoption is accelerating. As a result, consumers’ expectations for instant gratification are increasing, yet voice remains a critical…
Artificial Intelligence for an Omnichannel World Great customer experiences are built on great customer journeys but in an omnichannel world, journeys can easily lead to wrong turns. Today, CX practitioners know the secret to creating a positive customer experience lies…
Replicate from Oracle or PostgreSQL Databases to New Platforms with SharePlex by Quest Are you facing the daunting task of migrating data from Oracle or PostgreSQL databases to new platforms? Unlock the secrets of efficient and reliable database replication. Learn…
High availability for Oracle databases and PostgreSQL In today’s data-driven world, high availability is crucial for Oracle and PostgreSQL databases. Watch this informative video to understand the significance of ensuring data availability, minimizing downtime, and enhancing the resilience of your…
Hadoop Migration Whitepaper Getting off of Hadoop is a critical objective for organisations, with data executives well aware of the significant benefits of doing so. The problem is, there are few options available that minimise the risk to the business…
A New Paradigm for Managing Data The explosion of semistructured and unstructured data from a variety of sources has given rise to a new architecture: the data lakehouse, which combines the flexibility and scalability of the data lake with the…
Active-Active Replication and Considerations for high availability Achieving high availability in database systems is critical to ensure continuous operations and prevent downtime that could cause severe business disruptions. This white paper on Active-Active Replication and Considerations for High Availability provides…
Downtime is for Vacations, not Databases Downtime can be disastrous for businesses, particularly when it comes to databases. Learn why databases are critical to businesses and how database downtime can adversely affect them in this informative infographic. Discover the cost…
Get the NEW Cyberthreat Defense Report (ISC)² is proud to sponsor CyberEdge’s 2023 Cyberthreat Defense Report. Now in its tenth year, this important global research provides a comprehensive analysis of perspectives from 1,200 IT security professionals, representing 17 countries and 19…
