For the fifth consecutive year, Unisys was recognized by global analyst firm for strengths in AI, server-centric services and cognitive service desk capabilities.

Unisys has been named a leader in the 2025 Cognitive & Self-Healing IT Infrastructure Management report, by global analyst firm NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT). For the fifth consecutive year, Unisys was rated highly for its ability to deliver immediate benefits to its IT infrastructure management services clients. The report also highlights how Unisys plans to invest in AI capabilities, IP, talent, and reskilling that will expand its cognitive and self-healing IT infrastructure management service capabilities.

The NEAT analyzes the performance of vendors offering cognitive and self-healing IT infrastructure management services, allowing strategic sourcing managers to assess vendors’ capabilities across various criteria and business situations. The report also helps identify the best-performing vendors and those with specific capabilities in server-centric services and cognitive service desk.

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“We are honored to once again be recognized by NelsonHall for driving tangible results for our clients at all stages of their IT management journey,” said Manju Naglapur, senior vice president and general manager, Cloud, Applications & Infrastructure Solutions, Unisys. “Unisys is focused on helping clients achieve business outcomes, and we continue to innovate our cloud offerings to support organizations as they transition to, or advance, their AI capabilities and intelligent operations. This includes solutions designed to harden the security of cloud operations as AI is integrated into new and existing systems.”

Additional Unisys strengths cited in the report include:

• Ownership of extensive IP and accelerators, which support the automation of AIOps (AI Operations), ITOps (IT Operations), hybrid cloud, self-healing automation, and business and applications processes.
• Modern application capabilities to refactor, rebuild and rearchitect legacy applications for cloud environments.
• Enhanced focus on repeatable offerings and models, including modern applications, platform engineering, hybrid infrastructure such as hybrid and data center services, AI-driven infrastructure, cloud management automation, data analytics and AI.
• Cybersecurity capabilities, including zero trust readiness assessments, attack surface discovery, cyber recovery and resiliency, managed digital identity, detection and response, and threat and forensic analysis.

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“Unisys is focused on achieving client business outcomes through its AI-enabled consulting and advisory services to support clients’ transition to an AI-ready enterprise,” said John Laherty, senior research analyst at NelsonHall. “This includes its framework for developing, deploying, and operating AI systems, including industry-specific use cases. Unisys’ Cloud Business Office supports intelligent operations through an SRE-led approach, and it has a clear focus on AI-enabled OCM, as clients seek to increase AI adoption across the enterprise.”

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Source – PR Newswire