or call: +1 (520) 350-7212
Elastic and Tines – Adding automation to your security operations workflow
Elastic and Tines - Adding automation to your security operations workflow
or call: +1 (520) 350-7212
Intenttechpub Staff Writer
Report Reveals Customers’ Increasing Preference for Omnichannel Experiences
Report Reveals Customers’ Increasing Preference for Omnichannel Experiences
IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment – Dynamic Delivery of Multichannel Personalized Experiences
Download it today to get this valuable advice and to learn more about why IDC recognizes Smart Communications as a Leader who can help make this possible.
Empathy at Scale at the Pace of Digital in Financial Services
This new Industry Spotlight illustrates these challenges and provides recommendations for how banks should invest in improving the customer experience, delivering communications with empathy and removing friction.
The Bleak Reality of Member Experience with US Health Insurers
Do you know which steps your company is taking to enhance the member experience?
Delivering Smarter Conversations in Claims
In this article you can discover why insurers are adopting modern cloud-first conversation platforms to transform claims operations and improve the customer experience.
The Gartner Market Guide for Customer Communication Management
To understand the latest trends and why Gartner states, “Smart Communications leads the market in SaaS-based composition for both interactive and batch,” please enjoy complimentary access to Gartner’s new Market Guide for Customer Communications Management.
A Customer Communications Management (CCM) Migration Roadmap
In A CCM Migration Roadmap, we explore how large enterprises can navigate the CCM migration process and specifically highlight:
IDENTITY MANAGEMENT: A FOUNDATION FOR ‘ZERO TRUST’ SECURITY
The traditional perimeter-based security model is obsolete.
HOW IT LED THE COVID-DRIVEN SHIFT TO HYBRID WORK
When COVID disrupted in-person work for many businesses, IT departments had to respond quickly to accommodate a massive expansion in remote work. Whether they already had technology in place or were scrambling to fill the gaps, technologies leaders had to…