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The Bleak Reality of Member Experience with US Health Insurers
Do you know which steps your company is taking to enhance the member experience?
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Intenttechpub Staff Writer
Delivering Smarter Conversations in Claims
In this article you can discover why insurers are adopting modern cloud-first conversation platforms to transform claims operations and improve the customer experience.
The Gartner Market Guide for Customer Communication Management
To understand the latest trends and why Gartner states, “Smart Communications leads the market in SaaS-based composition for both interactive and batch,” please enjoy complimentary access to Gartner’s new Market Guide for Customer Communications Management.
A Customer Communications Management (CCM) Migration Roadmap
In A CCM Migration Roadmap, we explore how large enterprises can navigate the CCM migration process and specifically highlight:
IDENTITY MANAGEMENT: A FOUNDATION FOR ‘ZERO TRUST’ SECURITY
The traditional perimeter-based security model is obsolete.
HOW IT LED THE COVID-DRIVEN SHIFT TO HYBRID WORK
When COVID disrupted in-person work for many businesses, IT departments had to respond quickly to accommodate a massive expansion in remote work. Whether they already had technology in place or were scrambling to fill the gaps, technologies leaders had to…
DIGITAL TRANSFORMATION: LASTING PRINCIPLES FOR NEW CHALLENGES
Adopting new technology can be difficult – in fact, only one-third of digital transformation initiatives are successful.
PROTECT AGAINST ATTACKS WITHOUT COMPROMISING EMPLOYEE PRODUCTIVITY
Users accessing enterprise assets via insecure home networks and unmanaged devices
Qlik Data Integration and Microsoft Azure Make Mainframe Modernization Easy
Qlik Data Integration enables seamless Mainframe data movement to Microsoft Azure Synapse
Data Governance in the Modern Data Analytics Pipeline How to Manage Quality and Security
Your business relies on data. And your users want it fast.