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7 Steps to Reduce Contact Center Call Abandon Rates How to reduce or manage contact center abandonment Why are Contact Center Abandon Rates Important? Delivering a successful Customer Experience (CX) is becoming more of a challenge as customer expectations grow,…
ON-DEMAND DEMO VIDEO Say Goodbye to Network Downtime In just 7 minutes, see exactly how Auvik’s network monitoring and management software can help you with drastically improved network visibility and automations that make troubleshooting much faster and easier. Watch Demo…
Industry Report: G2 Grid Report for Network Management | Spring 2024 Your Guide to Comparing Network Management Solutions Download the report What You Get in This Report In-depth Comparisons Executive Summaries Real-User Metrics See how Auvik stacks up against other…
The Power of Hyperlocal Data to Develop Your Retail Chain Store Strategy Download the ebook » In an era of economic uncertainty and workplace disruptions, traditional market data is no longer reliable for business decisions. Retail chains must now embrace…
Rethinking Last-Mile Delivery: Building Customer-Centric Retail Experiences WHAT’S INSIDE In today’s intensely competitive landscape, customer satisfaction reigns supreme: last-mile delivery serves as a critical touchpoint, shaping the brand’s perceived value among consumers and influencing future interactions between the customer and…
7 Innovative Trading Apps And Best Practices You Can Steal Data in the capital markets is different. It’s high frequency and high volume. Even a regional bank can process over a billion events a day; the biggest firms process trillions.…
Quant Trading Data Management By The Numbers Quantitative trading data is different. Market data is fast, voluminous, and complicated, and the tech landscape continues to evolve, merge, and morph quickly. Regulation reigns. Thanks to pioneering work in streaming analytics, time-series…
Regional Summary from the 2024 Data Protection Trends Report APJ Edition The 2024 Data Protection Trends Report provides valuable insights into the evolving landscape of data protection and IT service delivery. The report highlights significant gaps between business unit expectations…
2024 Global Fraud & Payments Report SPONSORED BY Verifi’s 2024 Global Fraud and Payments Report is an educational, free report compiled by Verifi that conveys transparent and unbiased research. The report outlines the latest industry fraud data and management methods…
Building customer trust: Effective IT and data strategies to help fill the trust gap IT departments are quickly becoming responsible for customer trust and experience. Elastic and ThoughtLab teamed up to survey and interview 800 IT executives to identify how…
