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ANA, Trip.com Expand Ticket Sales via NDC Integration

Starting June 24th, ANA expanded its NDC-based ticket distribution with global travel service provider Trip.com from a single market (Japan) to 12 markets globally.

All Nippon Airways (ANA)Japan’s largest and 5-Star airline for 12 consecutive years, announced the expansion of its New Distribution Capability (NDC) based ticket sales partnership with global online travel agency Trip.com. Starting June 24th, the partnership will grow from a single market in Japan to include 11 additional markets: AustraliaHong Kong SARSouth KoreaMalaysiaSingaporeThailandTaiwan regionIndiaIndonesiaVietnam and the Philippines.

The enhanced service allows customers in new markets booking ANA flights on Trip.com to access the same fares and reservation services offered on the ANA website, including key post-booking actions such as itinerary changes and refunds. Additionally, a wide range of ANA fares will now be available on Trip.com, creating greater convenience for customers purchasing ANA tickets through the platform.

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“With access to new markets, ANA is delighted that we can now offer enhanced services and fares for our customers through NDC connectivity.” said Hironobu Kondo, Vice President of ANA Global Sales and Distribution, Customer Experience. “We will continue to expand our sales network via NDC to ensure our offerings are accessible to both domestic and international customers.”

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“We are thrilled to elevate our NDC collaboration with ANA to the next level. Leveraging our extensive experience in supporting global airlines through NDC technology, we’re committed to partnering closely with ANA to provide enhanced end-to-end experiences—from seamless bookings to comprehensive post-booking and ancillary services—for our mutual customers” said PJ Zhou, Regional Airline Director – North Asia at Trip.com.

About NDC(New Distribution Capability)

New Distribution Capability (NDC) is a new communication standard developed by the International Air Transport Association (IATA) for the transmission of airline ticketing and related service information. Unlike the traditional EDIFACT standard, NDC enables the flexible and detailed exchange of information, facilitating more dynamic and personalized offerings. In addition, it allows seamless integration not only within the airline industry but also with a wide range of external partners.

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Source – PR Newswire

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