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Leadership has never been more critical, and technologies will continue to shape how leaders work in the coming years. It is, therefore, up to leaders to embrace these new technologies and use them responsibly if they’re going to stay ahead of the competition.
The rapid advancement of artificial intelligence, cloud computing, data analytics and automation are just some technologies that will revolutionize how leaders collaborate with their team members and interact with customers. In 2023, these technologies will be even more deeply embedded in our lives and businesses, concluded research published by Harvard Business Review. The study found that leaders must consequently understand how new technologies can help them better lead their organizations and create strategies for success.
Leaders will, therefore, need to be more open to new technologies and embrace them in order to stay ahead of the competition. This means continuously experimenting with different technologies, staying abreast of the latest advances, and understanding how they can help a business meet its goals. Leaders must also understand that customer needs are constantly changing, so technology should be used to provide value, not simply for its own sake. After all, customer experience is the key to success, concluded research undertaken by Gartner.
That said, leaders will also need to be prepared to make decisions quickly as the speed of innovation accelerates. This means taking advantage of real-time data and analytics in order to stay ahead of the curve. And so, leaders must develop a strategy for the future that incorporates emerging technologies to remain competitive. They can do this by:
1. Embracing new technologies and staying ahead of the competition: Continuously experiment with different technologies and stay updated on the latest advancements.
2. Understanding customer needs: Understand that customer needs are constantly changing, so technology should be used to provide value, not simply for its own sake.
3. Taking advantage of data and analytics: Use real-time data and analytics to make decisions quickly and stay ahead of the curve.
4. Collaborating with other businesses or organizations: Be open to collaborating with others who may have access to different technologies or a better understanding of the market.
By following these strategies, leaders can ensure that their business is well prepared for the rapidly changing technological landscape of the future. They can also create plans with a vision of the future in mind and help ensure their business thrives both now and into the future. With this knowledge, “leaders can confidently move forward and lead their organizations successfully through an ever-changing landscape”, concluded Jack Tillotson, of Finland’s University of Vaasa, in an interview.
The world is changing rapidly, and so leaders must be prepared to anticipate and manage challenges that come with new technologies. This includes anticipating technological risks, such as data breaches or system failures, as well as managing their team’s expectations and reactions to technological changes. Leaders should also be aware of the ethical considerations that come with certain technologies, such as those related to privacy and data collection.
Speaking to Fast Company, Beena Ammanath, executive director of the Global AI Institute at Deloitte, said in an interview “Trust” will be the most important word in the year ahead. “Every company is now a technology company in some capacity, and the commercialization of emerging technologies like AI, quantum computing, and virtual reality is happening faster than developers can anticipate unintended and potentially harmful consequences of misuse.” Ammanath continued, “Until standards and policies are in place governing all categories of emerging technology, it’s critical that organizations take it upon themselves to ensure the technology they create or use is ethical and trustworthy.” Her view reflects the importance of leaders in 2023, not just being tech-savvy but also using their moral compass to guide them.
There you have it. The importance of trust, ethical considerations and a moral compass have never been more important. As AI and other technologies continue to evolve, it will be up to leaders to ensure they are used responsibly and that the data they produce is secure and trustworthy.
And so, to lead in 2023, leaders will need to have a deep understanding of technology, be prepared to make quick decisions using real-time data and analytics, collaborate with other businesses or organizations, anticipate technological risks and ethical considerations and ensure the technology they’re creating or using is trustworthy. Doing so will enable them to stay ahead of the competition and provide value to their customers.
Source: Forbes