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Leaders in telecommunications are exploring the flexibility of cloud technology to drive operational efficiencies, improve business processes, and uplift the customer experience. But, how do you select the right tools that can deliver immediate value to your stakeholders and customers, without breaking the budget?

For companies in the highly competitive digital commerce space, little things add up: aesthetically pleasing website design and navigation; fast, responsive ecommerce sites and apps that make product discovery simple; complementary, integrated omnichannel shopping avenues, and so on.

Ever had a magical encounter with search? (Not often enough, right?) One of the easiest ways to improve customer experience is by upgrading site search and website performance. Website searchers convert at twice the rate of other customers and enhanced performance increases customer loyalty and revenue.

Implementing powerful search for your knowledge base is easy to understand in theory, but can be intimidating in practice. This ebook walks through the steps required, outlines available options, and provides guidelines to ensure smooth implementation.